Partner Success Manager - EV Charging Solutions

Massive Mobility is looking to hire a dynamic, high-energy field sales professional for Lucknow with 3+ years of experience handling post-sales partnerships and business development to help grow its EV Charging business.  

 

Massive Mobility is developing the next stack of technologies to drive EV adoption faster in India. Massive Mobility operates the brand 1C (www.1charging.com) – an all-in-one solution for EV charging, delivering complete services from installation to ongoing management. We are expanding rapidly to scale up EV charging infrastructure.

 

The Role: The Partner Success Manager would be responsible for building & maintaining relationships with our partners in EV charging business and support them in local brand promotion to maximize revenue. This role combines hands-on operational support with strategic business development to help partners build successful EV charging businesses.

 

Responsibilities:

Field Ops & Training

 

1. Conduct site visits to partner locations to ensure operational excellence

2. Provide onsite training to partner staff on equipment, operation, maintenance & troubleshooting

3. Ensure proper implementation of branding guidelines across all partner locations

4. Conduct periodic site audits & maintain quality standards

5. Assist partners in optimising station layout & customer experience 

 

Business Development

1. Help partners identify & pursue additional revenue streams at charging stations

2. Develop local marketing strategies to drive customer traffic to partner locations

3. Build relationships with local businesses, fleet operators & potential B2B customers

4. Identify & facilitate cross-selling opportunities for partners

5. Assist partners in developing promotional campaigns & local partnerships 

 

Partner Growth Support

1. Work with partners to analyze local market conditions & competition

2. Guide partners in pricing strategy & service offerings

3. Help partners optimise operational efficiency & profitability

4. Support partners in customer acquisition & retention strategies

 

Performance Monitoring

1. Track performance of each location on KPIs – % utilization

2. Customer experience

3. Increasing repeat business

 

You should have: 

1. Bachelor’s degree in Tech, Business, Marketing

2. 3+ years of field sales or business development experience

3. Valid driver’s license & willingness to travel extensively

4. Experience in training & developing business owners/operators

5. Experience in retail or franchise business operations

 

Preferred: 

1. Experience in EV charging or automotive industry

2. Knowledge of local market dynamics & business networking

 

Key Skills:

1. Effective communication & negotiation skills

2. Self-motivated with ability to work independently

3. Problem-solving skills

4. Flexibility to work outside regular business hours